Ryan the salesman provided all of the pertinent information and made me feel at ease throughout the process. This is the best car dealership that I've ever had the pleasure to do business with. Overall, another exceptional experience at Smythe! The service department completed the inspection on my car in a timely manner while I waited in the waiting area (fully stocked with coffee/tea/water and snacks!). When it came time to sign the finance paperwork, Francine made everything simple (and flawlessly resolved a hiccup that came up). He took care of me every step of the way. He has excellent communication skills and really went out of his way to make sure I had the kind of experience I have come to expect from Smythe. He was endlessly helpful, patient, kind, and personable. This is my 4th time as an adult buying a Volvo from Smythe, but this was the first time I got to work with Sam Shehata, who is an absolute shining star of a human being. Choosing what to do was honestly the most difficult part of the entire process, because from there, the Smythe team made everything else easy. I ultimately chose to buy my current car off of the lease. Given the current state of things, this felt like a particularly difficult time to have to make a decision, but I received genuine advice that focused on was truly what was best for my family, and not a car dealership’s bottom line. The lease period on my current vehicle was set to end in June, so I contacted them to find out what my options were going forward. Once again, Smythe Volvo has somehow exceeded my expectations.
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